Shop Together™
The important social aspect of traditional shopping
is often lost in online retail. This can create a barrier to
purchase in cases where more than one person would normally be
involved in making or influencing the purchase decision.
DecisionStep's patent-pending technology allows your online
customers to share synchronized shopping sessions with friends,
family or your call center, resulting in higher customer
satisfaction and increased sales.
- Online shoppers can invite friends and family in different
locations to interactively shop with them on your web site; OR
- Your customer service representative can interactively shop
with a customer while talking by telephone or chat.
Different modes allow users to either:
- Explore products independently while seeing what the other
person is viewing; OR
- Completely synchronize all actions so that everyone in the
session is viewing the same products at the same time.
|
