DecisionStep^® improves the efficiency and profitability of online shopping with solutions in two key categories: social shopping and product selection.

We use the software as a service—SaaS—model to deliver applications from the ShopTogether^® server—making them affordable and easy to deploy. There’s no software for your customers to download, and every interaction is secure. As an added bonus, advanced analytics in our solutions deliver market research data on user behavior and product preference.

Social shopping

ShopTogether, our proprietary social-shopping application, brings the fun and interaction of the in-store experience online. ShopTogether’s revolutionary technology lets your customers share real-time, synchronized shopping sessions with friends, family or your call center—enhancing customer satisfaction and increasing sales.

ShopTogether’s three easy-to-implement toolbar applications integrate seamlessly into your website and enhance your existing navigation and user interface. Choose one, two or all three. ShopTogether Friends lets consumers connect on your site to chat, view products, collect mutual favorites and share ideas that lead to buying decisions. ShopTogether Concierge adds real-time visual collaboration to connect shoppers with sales experts in your call center who can chat, share product views and encourage purchases. And ShopTogether Crowd lets them track the shopping and buying behavior of everyone else on your site for a minute-by-minute, real-time look at what’s hot. ShopTogether Enterprise is a fully customizable version with an application programming interface that lets you get creative with custom integration for your website.

Product selection

DecisionStep’s product selection tools make it easy for customers to evaluate complex products and buy the one that’s right for them. DecisionStep Select powers a sophisticated comparison approach that lets your customers consider multiple criteria at once, explore different scenarios quickly and view results on the same page with engaging animation. DecisionStep Publish is an add-on module that makes it easy for your customers to print a formatted brochure with details about their selection. It’s also perfect when your sales agents need to prepare customized proposals for your customers.