Reflecting the reported gains made in sales and the overall number of shoppers visiting e-commerce sites over the Thanksgiving weekend, DecisionStep saw a huge boost in usage of its ShopTogether application among its customers on Cyber Monday. The number of ShopTogether sessions increased 81 percent compared to a typical day, as more and more shoppers joined friends and family to find the perfect holiday gift. We’re thrilled to see the jump in users trying out and having fun with our technology and our customers reaping the benefits.
ShopTogether is our hosted application for online retailers that utilizes the best in social networking and real-time technology to connect consumers like they’re in the stores, malls and markets of the offline world. It lets friends, family, fellow shoppers and customer service pros browse, share, discuss, recommend, save and ultimately purchase products, improving the customer’s online experience, increasing order values and conversions, and building brand.
For more information about ShopTogether, check out our Solutions page or better yet, contact us for a demo.
Tags: Cyber Monday, e-commerce, e-tail, s-commerce, ShopTogether, social shopping, thanksgiving